Open Banking lets users securely share financial data with apps they trust. Canada is still building its framework, and many users rely on risky methods like sharing login credentials — a white-label consent flow helps institutions get ready without building from scratch.

For more information on Open Banking at Symcor, click here.

The Challenge

Design a consent experience that lets third-party apps request access to users' financial data — while ensuring users feel informed, in control, and secure.

Key Design Decisions

• Users choose which financial institution to connect — not just approve a preset choice

• Users select which data clusters to share, with a clear display of scope and duration

• Every screen reduces cognitive load while building trust

Impact

Now powers Symcor's Open Banking platform, enabling secure data sharing between Canadian financial institutions and fintech apps — replacing risky screen scraping with user-permissioned access.

Role: Lead designer. Owned the full design lifecycle: discovery, ideation, testing, iteration, and handoff. Collaborated closely with product and development teams throughout.

Team: UXD Team, Development Team, Azure Team & Product Team

Duration: 2022 - 2023